As one of Europe’s largest banks, ING manages risk at scale. With operations in over 100 countries, compliance isn’t optional — it’s the foundation for capital allocation and regulatory trust.
For ING’s real estate loan book, rent rolls are a key dataset. Yet they arrived in spreadsheets, PDFs, and system exports, often in multiple languages and formats. Teams spent days restructuring files manually before they could be used in reporting. That process drained resources and introduced risk.
As Fons Beekwilder, Managing Director at ING, explains: “Without well-organized, reliable data, meeting regulatory standards can be challenging — and the cost of non-compliance is significant.”
To address this, ING turned to PRODA. Instead of spending up to a week manually restructuring rent rolls, the bank now uploads them directly to the platform. PRODA recognizes formats, structures the data, and flags anomalies before it is used in loan monitoring and reporting.
This shift means ING can rely on standardized, high-quality data when assessing tenant risk, rental income, and property cash flow — exactly the structured approach regulators expect. It also allows the bank to identify issues earlier, track loan performance with greater confidence, and have more data-driven conversations with clients.
Beekwilder sums it up: “PRODA has given us the confidence that our reporting meets global regulatory standards while enhancing our risk management.”
Why it matters
For ING, PRODA isn’t just a compliance tool. It’s a way to strengthen resilience, reduce manual work, and improve engagement with clients across its global portfolio.
Watch the full ING case study video here.
Photo by Zhiqiang Wang on Unsplash
