Help & Support

How can we help?

If you’re a PRODA user, the best way to resolve a query is to use the live chat in the app. Log in to contact us.

Frequently Asked Questions

Which template/format does the rent roll need to be in?

PRODA can process any format: Excel, PDF, MRI, Yardi...

Can I use PDFs?

Yes. We can extract rent roll data from any PDF that is generated by a property management system.

Which countries can PRODA collect rent rolls from?

PRODA can process rent roll data from any country and in any language.

Will PRODA work for offices, residential/multifamily, retail, industrial, or logistics?

PRODA works for any property asset class.

How can I export data from PRODA?

You can export data from PRODA by copying to clipboard, downloading to Excel, or by exporting the API in whatever format you'd like.

Can PRODA integrate with other software?

Yes, you can process REST APIs to connect to asset management, business intelligence tools, data lakes, warehouses or any other software.

Can PRODA extract from leases themselves?

PRODA’s main focus is on rent roll data. While the platform extracts data from multiple formats, it’s currently not designed for data extraction from leases themselves.

We already have existing software systems to manage property data. Why use PRODA?

PRODA normally sits between your various property/asset management systems and you can use it as a staging environment before it goes into your quarterly reporting.

We use sophisticated Excel spreadsheets. Why would we change our processes?

PRODA doesn't replace Excel but enhances it. The platform can integrate with your current workflows, adding robust data validation, consistency, checks and automation that reduces manual errors and saves time. This way, you get higher-quality data automatically into your Excel templates faster.

What changes would we need to make to our existing system?

PRODA works seamlessly with your existing system, offering a plug-and-play solution that enhance functionality without any complicated set-up.

We're building our own software in-house. What's the advantage of using third party software?

Building in-house software can offer customization, but using PRODA brings immediate advantages. It provides a ready-to-use, proven solution with ongoing support and updates. You save on development time and costs while benefiting from our dedicated focus on real estate data management. This ensures you have a robust, industry-specific tool that scales with your needs.

Some of our clients initially considered in-house solutions but chose PRODA. They've seen significant time and cost savings, better scalability and enjoy peace of mind with our expert support.

For general queries

You can email us at and we’ll respond as soon as we can.

Need to speak with an human?

To speak to a human, call us.
Telephone: +44 (0) 203 740 3766
Mon–Fri: 9am–6pm

Collect. Extract.
Standardize. Analyze.