Privacy & Cookies
Who are we
We are PRODA LTD. and can be contacted on the below contact details:
Full name of legal entity: PRODA LTD
Company Number: 10548504
Email address for general enquiries: info@proda.ai
Email address for data privacy enquiries: dpo@proda.ai
Postal address: Working From_ Southwark, 70 Colombo Street, London SE1 8EE
Telephone number: +44 (0) 203 813 0475
Why do we collect and use your personal information
We collect and use your personal information for the following purposes:
- manage your enquiry
- provide you with information about our products/services that you have enquired about.
- To fulfil our contractual obligations in providing our services to you.
- To fulfil our legal obligations/requirements, for example to maintain Company Accounts and report to HMRC.
What happens if I do not provide my personal information.
We will only ever collect and process the personal information which is necessary for us to fulfil the purposes outlined above. The failure in providing such information may result in the inability for us to provide our services, answer your queries or fulfil our legal and/or contractual obligations.
How we protect your information
Your data is securely password protected and securely held on a server. Our website server is protected and regularly scanned for malware and viruses. We do not store any credit/debit card details. We are also certified to ISO 27001:2013.
Who will we share your personal information with
We will not pass your personal information onto any third parties unless it is expressly required for the fulfilment of our services, our contractual arrangements or to fulfil our legal obligations.
Transferring your personal information outside Europe
We will not share your personal information with organisations based outside Europe unless it is expressly required for the fulfilment of our services, our contractual arrangements or to fulfil our legal obligations. In situations where this is required we will ensure appropriate security and data protections controls are in place to ensure the protection of your information processed. For further information in relation to this please contact us on the details provided above.
How long will we store your personal information
We will store your personal information for up to one month if you do not decide to proceed with our services and do not opt-in to receive marketing information from us. If you do become a customer/client of ours, we will store your data for up to one year from the date of the latest purchase of our services. If you do choose to opt into our marketing, we will continue to contact you via email until you opt out. All of our emails contain an unsubscribe link. We will never share your personal data with third parties for the purposes of marketing activities unless expressly consented to by you.
What are your rights in relation to your personal information
Right to access
You have the right to request copies of the personal information we hold about you at any time.
Right to rectification
You have the right to request that we correct any inaccurate personal information we hold about you.
Right to erasure
You have the right to request that we delete your personal information from our records.
Please note that we will not be able to delete your personal information whilst we are
still providing our services to you. We will be able to delete your personal information
once you cancel the service or once the service is completed.
Right to restrict processing
You have the right to request that we restrict how we use your personal information.
Right to object
You have the right to object to the collection and use of your personal information at any time.
Right to data portability
You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word.
Right to withdraw consent
You have the right to withdraw your consent for us to use your personal information to send marketing information to you. Each marketing email that we send you will include a link which you can follow to opt-out of future marketing.
How can I exercise my rights in relation to my personal information
You can exercise all of your rights by contacting us on any of the above contact details.
How do I lodge a complaint about the use of my personal information
You can lodge a complaint with us directly by contacting us on one of the above contact details.
You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO). The ICO are the regulator who makes sure that we use your personal information in a lawful way.
You can lodge a complaint with the ICO by following this link https://ico.org.uk/concerns/ or calling the ICO on 0303 123 1113.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
- Save your browsing analytical data of our website. Via Google analytics.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
